Gor Mahia Outlines Mashemeji Derby Ticket Refund Process as Venue Change Throws Fans in Limbo

Gor Mahia FC has announced a ticket refund plan for fans unable to travel to Homa Bay for the rescheduled Mashemeji Derby against AFC Leopards.

The update comes after the derby, initially set for May 11 at Nairobi's Kasarani Stadium, was moved to the newly refurbished Raila Odinga Stadium due to ongoing renovations at both Kasarani and Nyayo Stadium.

The unexpected venue change disrupted travel plans for many supporters from both clubs, most of whom had already bought tickets in anticipation of a high-stakes clash in Nairobi.

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With the fixture now taking place in Gor Mahia's traditional stronghold in Homa Bay, many fans have been left seeking clarity on refunds.

Gor Mahia had earlier signaled its intention to address the matter, with club chairman Ambrose Rachier assuring fans that a refund mechanism was in the works.

On Thursday, the club officially confirmed the refund process, emphasizing that fans who bought tickets before the venue switch and cannot travel to Homa Bay will be eligible for refunds starting next week.

“To fans who bought tickets earlier before the venue was switched to Homa Bay and are unable to travel, they will be refunded next week upon requests,” read part of a statement from the club.

Supporters are advised to initiate their refund claims in the coming week as instructed in the communication.

The 12,000-capacity Raila Odinga Stadium is expected to draw a significant local crowd, given its location in Gor Mahia’s heartland.

While a segment of Nairobi-based fans is expected to make the journey, the majority who had initially bought tickets may be unable to attend, highlighting the importance of the refund plan.

Gor Mahia’s proactive approach is aimed at maintaining goodwill with its supporter base as it navigates the logistical challenges posed by the venue change.